Common CarPlay Issues and Fixes

· 5 min read
Common CarPlay Issues and Fixes

CarPlay is the best way to control your phone using just your work, allowing you to make safe journeys in your car. You also should obviously pay attention to any CarPlay issues before your car starts a long drive. For example, you may use CarPlay maps or any CarPlay-compatible app. But imagine you lose your CarPlay support in the middle of nowhere on a long drive on the highway and miss your exit because your map is not responsive. There can be many issues like this.

Either you need to know the issues beforehand or you are facing an issue now. Anyway, you don't want to worry!

We discussed the issues and how to fix them.

CarPlay Connectivity Issues

You can connect to your CarPlay infotainment system using a USB cable or a wireless connection. Have you ever faced the scenario “CarPlay supported, but not working”? It could be due to connectivity issues on CarPlay.

How to Fix

  • If you are using a wired connection, first you need to check if your USB cable fits your car.
  • Otherwise, If you're using a wireless connection, enable Bluetooth and Wi-Fi under your iPhone's settings.
Screenshots of CarPlay Connecting ways
Apple CarPlay Connecting Screenshots

Settings>General>CarPlay> Look My Cars section (If you don't see it, press and hold the voice control button on your car's steering wheel to start setup and pair the car with your phone.)

Also, I suggest you take a look at the How to Set up CarPlay article and continue your reading here as I will guide you through some CarPlay issue-fixing tips and tricks.

Issues with Siri

Siri is a very useful thing for you to keep your eyes on the road, and hands on the wheel. Siri is the smartest artificial Intelligence based personal assistant.

To work as expected, Siri needs a stable internet connection. Otherwise, the functions of Siri will be limited and some features may not work at all.

How to Fix

If you feel like Siri is struggling or not working as expected,

  • Take a minute and check if your mobile data connection is fast enough for Siri to work.
  • Also, Make sure Siri is enabled.

This is possible during long drives because mobile signals vary depending on location.

Wireless CarPlay Issues

Does your car support wireless CarPlay? Lucky for you, you don’t have to bring your lightning cable everywhere. However, in most cases, wired CarPlay solutions will work better than wireless CarPlay. The reason for this is that a wired CarPlay connection transfers data faster than a wireless CarPlay connection. Also, wireless CarPlay could expose some interference, unlike the cable solution.

How to Fix

You can restart your infotainment system.

  • Also, if you ever experience slow response or latency in updates (such as map updates), switch to a lightning cable and feel the difference.

CarPlay Glitches and Lagging

When you plug an iPhone into your car for CarPlay, it can lag. This is a very common issue for every CarPlay user.

Sometimes the music sounds glitchy, and the framerate drops.

How to Fix

  • Check for software updates on your iPhone.
  • Verify that your systems are compatible with the latest iOS updates.
  • You can remove your CarPlay connection with your iPhone, remove the car from your phone, and pair the iPhone again.
  • Then you can try plugging it in for CarPlay.
  • You could also try a different cable, making sure it is a genuine Apple cable for the iPhone.

Fixes for CarPlay Issues

If you need help with CarPlay or CarPlay is not working as you need it, you should find out what to do for those issues. So we've listed the solutions to these problems.

First, make sure your car supports CarPlay. If you're unsure whether your car supports CarPlay, try our compatibility checker to find out if it does or not. Also, you need to check your iPhone for the latest updates. If you update your iPhone, you can follow these steps: Following these steps, you should check CarPlay.

  1. Make sure your connection is compatible with CarPlay.
  2. If you have a wired connection, you can try a different USB cable and USB port.
  3. Otherwise, if you have a wireless connection, make sure Wi-Fi and Bluetooth are enabled under settings.
  4. If CarPlay is not enabled, locate the CarPlay logo on the display and restart both your iPhone and your vehicle. And also, make sure Siri is on.
  5. If your CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap allowed apps, and make sure CarPlay is enabled.
  6. Then set up CarPlay again. (Go to Settings > General > CarPlay, tap your car, and then tap Forget This Car.)
  7. You need to check and make sure your CarPlay stereo is using the latest firmware.

For Error-free CarPlay

We know that CarPlay supports only a few apps among the thousands of apps in the App Store. Because of that, we are forced to use apps available with CarPlay instead of the best app available for the task.

Did you know that we can hack CarPlay and use any app with CarPlay?

Some third-party apps can help with the installation of any app to the CarPlay using a jailbreak.WheelPal is the best option for jailbreaking your phone and installing any app to your CarPlay using the jailbreak app named NGXPlay.

Let’s see what NGXPlay is and how to install it on CarPlay.

What is NGXPlay?

NGXPlay App
NGXPlay App

NGXPlay is an Apple CarPlay tweak that allows you to mirror any Apple or third-party app running on your iPhone into the CarPlay screen.

Install NGXPlay with the WheelPal App.

If you need to "jailbreak" your iPhone, now you need a way to find a safe method for downloading NGXPlay. We recommend the WheelPal app as the best solution to download NGXPlay.

Step guide for WheelPal App installation.

iOS 16 CarPlay Issues

iOS 16 / iOS 17 was released to the public very recently. Even though there was not enough time to experience iOS 16 / iOS 17, with the experience of developer beta versions, many car lovers complain that the black screen problem, connectivity drops, and app limitation issues are still there with the new update as well.

We were given a list of solutions for these issues. Let’s get started!

  1. Restart your iPhone.
  2. Make sure CarPlay is enabled on your iPhone.
  3. Check to make sure your Bluetooth is connected.
  4. Check your USB cable.
  5. Make sure Siri is enabled when locked.
  6. Check to see if your vehicle is compatible with CarPlay.
  7. Ensure that Apple CarPlay is not restricted.

iOS 15 CarPlay Issues

Many people have discovered that after upgrading to iOS 15, they experience issues with their Apple CarPlay. Users have started facing problems like CarPlay not being able to reorganize apps, Apple CarPlay disconnecting continuously, not playing music, and various others.

iOS 14 CarPlay Issues

In iOS 14 CarPlay, users have faced the following issues:

  • CarPlay fails to launch.
  • Only one app is displayed on one screen of the app menu, so users have to swipe through screens to find the app they are searching for.

iOS 14 was released on 16th September 2020 and it seems these issues are now fixed with the public release.

iOS 13 CarPlay Issues

iPhone users running iO13-13.5 have also reported some issues, such as

  • Installation issues
  • Wifi issues
  • Battery life issues
  • CarPlay is not working.
  • Your iPhone is unable to connect to CarPlay.
  • CarPlay suddenly stops working or keeps disconnecting after it is connected.
  • CarPlay will freeze and show a black screen.

iOS 12 CarPlay Issues

Many iOS 12 users report that they are having CarPlay auto disconnect issues when using the reverse/backup camera. This issue has already been reported to Apple, so we hope that it’ll be fixed in iOS 12. So far, iPhone X, iPhone 8, iPhone 6, and iPhone SE users have confirmed this iOS 12 CarPlay issue.

iOS 11 CarPlay Issues

  • CarPlay Issues in iOS 11.4

Some iOS 11.4 users report that they faced issues such as skipping songs and random disconnections. These issues were presented in the iOS 11.3 update too and were fixed in the iOS 11.4.1 update.

  • CarPlay Issues in iOS 11.3

Skipping songs and random disconnections occurred after the iOS 11.3 update. But the most annoying issue was, the blurred or distorted voice experienced while using the CarPlay phone to make a call. You may hear the voice of the other party perfectly, but your voice will be distorted. This issue was not fixed even in iOS 11.3.1 but was fixed with the iOS 11.4 update.

iPhone X, iPhone 7, iPhone 7 Plus, iPhone 6S, iPhone 6, iPhone SE, and iPhone 5S users confirmed the issue in the Apple community.